Ello ello! Grace here.
I hope you all had a good weekend, and stayed indoors. We certainly did! I had a ‘day off’ from the internet on Saturday, as I’ve been staring at screens far too much recently.
But for a good reason! As many of you already know, I’ve been working (alongside Jeannine) on ‘Live Chat’ on the Clarity website. I love it! On the bottom left corner of our website there’s a little icon you can click to ‘come chat with us’.
Now, I’ve had an array of conversations on there over the last 2 weeks, as you can imagine! Some customers just sign on to say hello, some to thank Clarity for keeping them company, some to send their best to NYC and just have a little chat… and the rest to ask Clarity related questions.
Now, let’s be honest! I don’t always know the answer. I’ve been fannying around New York City for 8 years, doing voice overs for all of your favorite feminine products!!
BUT if I don’t know the answer, I DO know where to find out! I’ve got a pretty solid crafty network, you see…
So, over the last couple of weeks I’ve naturally enlisted a few pros that know what they’re talking about. Jane Telford is my numero uno. My pink haired (although not right now) pal is often on Facebook and available to answer my queries. If you don’t know her already, you should! She’s a real gem.
I’ve had personal help from Tina Cox, Linda Williams, Paul Church, Sheila Bradley, Glynis Whitehead… to name but a few. And of course, me Mam. She’s mental busy. But she still helps me!
I got into a right head spin on Sunday… A lovely American customer asked me about what size Groovi plates fit into what, with spacers and borders, with measurements etc etc. we got so confused with English vs American sizes, and though it’s simple really, my brain was frazzled and I could not, for the life of me, explain it to her in simple terms.
So I wrote to Barbara Gray… And she sent me THIS. This wonderful link that takes you to an ‘explanation page’. Boy, I wish I’d known this existed before! If I didn’t know this exists, then maybe some of you don’t either! So here ya go:
In other news…
Last Tuesday I said that we would give a free pack of designer paper to a customer that guessed the right answer from Sheila’s birthday card! It was Waimea Falls and a handful of you gave the correct answer, so I did a little raffle! The winner is… the lovely Pam Kershaw! (Pam, email me your full address and I’ll have that shipped out to you: firstname.lastname@example.org). Thank you all for participating 🙂
Lastly, did you watch my Mum’s first live video yesterday? Everyday at 10am, she will be doing a live hang out on Facebook (it will also be available to watch afterwards on Facebook and YouTube, so don’t panic!).
In case you did miss it, here is the one from Monday:
I had a go, much later in the day, and here are my doodles!
Anyway, back to work! Stay safe!
Lotsa Love, Grace xoxo
Clarity – The Home of Art, Craft and Well-being.